Custom Claw Machines Manufacturer from China
Tongru aims to be your foremost and preferred manufacturer of arcade claw machines.
Ikhtisar Kemampuan Kami
Tentang Tongru
Didirikan pada 2015, Guangzhou Tongru Teknologi Elektronik Co., Ltd. adalah perusahaan dan produsen Tiongkok terkemuka yang berspesialisasi dalam mesin cakar. Tongru is dedicated to designing, mengembangkan, dan memproduksi mesin cakar tingkat atas, serta menyediakan solusi mesin cakar khusus untuk klien di seluruh dunia.
Notably, Tongru telah melayani klien di Jepang, Amerika Serikat, Uni Eropa, Amerika Selatan, and various other markets for several years. This extensive experience enables us to better understand your needs and provide solutions more efficiently.
The Design Team Behind Every Grab
As of now, our company has five senior designers. For clients in need of custom claw machine designs, we provide complimentary 2D and 3D graphic design services. We not only possess professional design knowledge, skills, and extensive experience, but also hold relevant professional degree certifications.
We’re a passionate, innovative team committed to blending business and art seamlessly. Our focus extends to brand integration, comprehensive promotion, and crafting compelling corporate brand and product images.
Our R&D team’s groundbreaking inventions and unique designs have earned us several patents, solidifying our position as pioneers in the claw machine industry.
The R&D Powerhouse Behind Claw Machine
At Tongru, our claw machine R&D division is an innovation powerhouse, comprising a team of 5 highly skilled members with extensive experience and a flair for claw machine development.
Structural Design
Our R&D team excels in crafting claw machines with both aesthetic appeal and user-friendly features. From sleek exteriors to ergonomic controls, every aspect of our claw machine designs is meticulously crafted to delight players.
Software Development
Whether it’s implementing innovative gameplay mechanics, incorporating interactive elements, or introducing new features, our software designs set the standard for immersive and engaging gameplay.
Strict Quality Control
At Tongru, quality is our top priority. We deliver claw machines that not only meet but exceed expectations in terms of performance, safety, and durability. Our inspection methods include the following ones:
Mechanical Inspection
This involves checking the mechanical components of the claw machine, such as the claw mechanism, joystick, buttons, and coin/token mechanism, to ensure they operate smoothly and without defects.
Structural Inspection
This focuses on examining the overall structure and integrity of the claw machine, including the cabinet, frame, and glass panels, to ensure they are sturdy and free from damage.
Safety Inspection
Checking for potential safety hazards or risks, such as sharp edges, exposed wiring, loose components, or pinch points, to ensure the claw machine is safe for use by players.
Funtionality Inspection
This includes checking the claw grabbing strength, payout mechanism, prize delivery system, and any electronic features or game modes, to ensure they work as intended.
Cosmetic Inspection
This involves examining the appearance of the claw machine, including the paint finish, graphics, signage, and overall aesthetics, to ensure they meet quality standards and match the intended design.
Regulatory Compliance
This involves verifying that the claw machine complies with relevant industry standards, regulations, and certifications, such as CE marking, UL certification, or local safety standards, depending on the target market.
Parts & After-sale Support
Meet Our Teams
TONGRU focuses on one-stop customization of doll machines, gashapon machines, scissor machines, redemption machines and other equipment. We have a large team including design team, production team, marketing team, dll.. The company encourages innovation and supports employee growth, welcomes talents from different cultural backgrounds, and encourages employees to balance work and life and pursue personal interests and hobbies. In their spare time, they also organize various charity activities or team gatherings to make employees care about environmental protection and social issues. Because of this, our team has an innovative spirit and a customer-centric service attitude. Although it has been established for less than ten years, our product quality and service attitude are very popular in the markets of developed countries in Europe and the United States, and can be seen in many places. Our equipment. Currently at the top level of Chinese doll machine manufacturers, TONGRU’s future goal is to become a first-tier brand manufacturer in the world.
Ulasan Klien
FAQ
1. Bisakah mesin cakar disesuaikan?
2. Bagaimana Anda bisa mengidentifikasi kualitas mesin cakar?
Bandingkan parameter bagian utama mesin cakar:
- Bahan dan Ketebalan Kabinet: Mesin cakar berkualitas tinggi biasanya menggunakan kabinet berbahan logam dengan ketebalan lebih dari 1,0 mm.
- Kualitas Kaca: Kaca mesin cakar berkualitas tinggi terbuat dari kaca tempered tahan ledakan, dan produk kaca ultra bening memiliki kualitas lebih tinggi.
- Akrilik: Ketebalan dan transparansi akrilik.
- papan utama: Periksa kualitas IC dan verifikasi apakah mainboard mendukung kemampuan pengembangan.
- Kotak Catu Daya: Peringkat daya dan merek kotak catu daya.
- Pengkabelan: Pastikan kabel mematuhi sertifikasi UL dan standar nasional.
- Strip Cahaya: Umur, suhu warna, dan merek manik-manik ringan.
Derek: Kehidupan material dan pelayanan.
3. Bagaimana proses desain mesin cakar?
- Tanyakan dan konfirmasikan persyaratan proyek Anda.
- Anda memberikan logonya, pola yang disukai, warna, dan pencahayaan.
- Tongru mendesain tampilan mesin cakar.
4. Apakah Anda perlu menginstal mesin setelah diterima? Bagaimana pengaturannya?
5. Berapa umur mesin cakar Tongru?
Mesin cakar Tongru dirancang untuk bertahan lama 10 bertahun-tahun.
6. Bisakah mesin cakar dikembangkan?
7. Bagaimana mesin cakar dikirimkan, & Berapa lama?
Tongru memberi pelanggan pilihan pengiriman, termasuk pengiriman dari pintu ke pintu atau pelabuhan. Biasanya dibutuhkan 40-45 hari pengiriman ke Amerika Utara. Tongru akan menawarkan layanan pertanyaan gratis untuk biaya dan waktu pengiriman sesuai dengan alamat Anda.
8. Persiapan apa saja yang diperlukan untuk membuka toko mesin cakar/arcade?
- Riset pasar
- Pemilihan lokasi toko
- Toko dekorasi
- Pembelian mesin cakar dan hadiahnya
- Merencanakan kegiatan pembukaan dan promosi
9. Berapa banyak mesin cakar yang dibutuhkan untuk membuka mesin cakar/toko arcade?
Jumlah mesin yang dibutuhkan tergantung pada ukuran toko mesin cakar Anda.
Khas, toko berukuran 100㎡ membutuhkan sekitar 30 mesin cakar. Tongru akan memberikan rencana tata letak gratis sesuai dengan ukuran toko Anda, membantu menentukan secara akurat jumlah mesin cakar yang dibutuhkan. Selain itu, Tongru menawarkan layanan penawaran gratis.
10. Berapa lama waktu yang dibutuhkan untuk mendapatkan keuntungan dari pembukaan toko mesin cakar/toko arcade?
11. Layanan dan solusi apa yang ditawarkan Tongru untuk membuka mesin cakar/toko arcade?
- Menyediakan mesin cakar yang dapat disesuaikan.
- Menawarkan desain tata letak toko gratis.
- Menyediakan 3D toko desain
- Menawarkan kustomisasi dan pengadaan produk pendukung, seperti counter dan hadiah.
- Menyediakan sistem manajemen toko.
- Layanan purna jual yang cukup besar.
12. Bagaimana proses desain mesin cakar/jalan arcade?
- Tanyakan dan konfirmasikan persyaratan proyek Anda.
- Berikan desain tata letak 2D/3D gratis yang disesuaikan dengan ukuran toko Anda.
- Kutipan setelah mengkonfirmasi semua detailnya.
- Tongru menyediakan rendering 3D toko Anda.
- Mulailah proses pembuatan berdasarkan spesifikasi Anda.
13. Berapa lama proses desain di Tongru?
- 1 hari untuk desain penampilan mesin cakar.
- 1 hari untuk toko desain tata letak.
- 3 hari untuk rendering 3D toko.
14. Layanan purna jual apa yang disediakan oleh Tongru?
- Seluruh mesin cakar dilengkapi dengan garansi 1 tahun. Selama masa garansi, Tongru akan mengganti suku cadang secara gratis jika tidak rusak karena kesalahan manusia.
- Setelah masa garansi, jika mesin rusak, Tongru akan menyediakan suku cadang berbayar.
- Jika ada kode error pada mesin, ada solusi yang sesuai untuk kode kesalahan yang berbeda. Tongru menanggapi pertanyaan pelanggan di dalamnya 8 jam.
15. Bisakah Anda menjadi agen?
Ya, kecuali pasar Jepang, Tongru sedang mencari agen di seluruh dunia. Tongru menawarkan:
- Kustomisasi dan pengembangan mendalam.
- Perlindungan regional untuk agen.
- Harga agen menarik.
- Pelatihan penggunaan mesin dan layanan purna jual.
