Contents
- Tongru Obtains UL Certification
- Factory Scale and Export Volume
- Qualité du produit
- R.&D Capability
- After-Sales Support
- Conclusion
Après 12 mois de tests, rectification, et optimisation, Les machines à griffes de Tongru ont obtenu la certification UL délivrée par une institution faisant autorité sur mai 23, 2025. Avec une décennie de profonde implication dans l'industrie des machines à griffes, Tongru stands as an outstanding representative of high-quality claw machines in the Chinese market and is one of the largest Manufacturer in China in terms of claw machine export scale.
Factory Scale and Export Volume
Tongru owns a 13,000㎡ factory with a monthly production capacity of over 5,000 unités. Its products are exported to countries and regions including Japan, Amérique du Nord, L'Europe , and South America. The company has accumulated over 1,600 cases and served renowned clients for 8 années.
Qualité du produit
Tongru crafts each claw machine with strict standards. Its products have obtained UL safety certification, CE certification, ROSH environmental standard certification, and the company has achieved ISO 9001 quality management system certification. The UL certification ensures that the products meet strict specifications in key areas such as electrical safety, mechanical performance, and material usage. Par exemple:
- The equipment ensures excellent electrical safety, eliminating risks of electric leakage.
- Mechanical components feature strong stability and durability, capable of withstanding high-frequency and long-term use.
- Materials have fireproof and impact-resistant properties and comply with environmental protection requirements.
These certifications comprehensively guarantee the quality and safety of all links from design and production to sales, making Tongru’s claw machines a byword for high quality.
R.&D Capability
Tongru boasts an R&D team composed of structural engineers, software engineers, and appearance designers, with all R&D personnel having over 5 années d'expérience dans l'industrie. The company launches 1-3 new products annually and provides comprehensive services ranging from OEM, ODM to deep customization based on customer needs. Whether it is personalized customization of the machine’s appearance (such as adding a unique logo or designing exclusive lighting effects) or innovative design of game play, Tongru can meet diverse customer requirements.
After-Sales Support
Tongru’s claw machines come with a 1-year warranty and lifetime maintenance service. It responds to customer inquiries within 8 hours and provides solutions within 24 heures. In the event of a malfunction during use, professional and timely after-sales service is available to minimize customer losses.
En résumé, with high-quality products as the cornerstone, and relying on its large factory scale, extensive export volume, strong customization capability, and comprehensive service system, Tongru has rightfully become a leading enterprise in China’s claw machine industry. It brings high-quality claw machines to the world and delivers excellent claw machine products and services to global customers.
