Contents
- Tongru Obtains UL Certification
- Factory Scale and Export Volume
- Product Quality
- Р&D Capability
- Послепродажная поддержка
- Заключение
After 12 months of testing, rectification, and optimization, Tongru’s claw machines obtained the UL certification issued by an authoritative institution on May 23, 2025. With a decade of deep involvement in the claw machine industry, Tongru stands as an outstanding representative of high-quality claw machines in the Chinese market and is one of the largest Manufacturer in China in terms of claw machine export scale.
Factory Scale and Export Volume
Tongru owns a 13,000㎡ factory with a monthly production capacity of over 5,000 единицы. Its products are exported to countries and regions including Japan, Северная Америка, Европа, and South America. The company has accumulated over 1,600 cases and served renowned clients for 8 годы.
Product Quality
Tongru crafts each claw machine with strict standards. Its products have obtained UL safety certification, CE certification, ROSH environmental standard certification, and the company has achieved ISO 9001 quality management system certification. The UL certification ensures that the products meet strict specifications in key areas such as electrical safety, mechanical performance, and material usage. Например:
- The equipment ensures excellent electrical safety, eliminating risks of electric leakage.
- Mechanical components feature strong stability and durability, capable of withstanding high-frequency and long-term use.
- Materials have fireproof and impact-resistant properties and comply with environmental protection requirements.
These certifications comprehensively guarantee the quality and safety of all links from design and production to sales, making Tongru’s claw machines a byword for high quality.
Р&D Capability
Tongru boasts an R&D team composed of structural engineers, software engineers, and appearance designers, with all R&D personnel having over 5 years of industry experience. The company launches 1-3 new products annually and provides comprehensive services ranging from OEM, ODM to deep customization based on customer needs. Whether it is personalized customization of the machine’s appearance (such as adding a unique logo or designing exclusive lighting effects) or innovative design of game play, Tongru can meet diverse customer requirements.
Послепродажная поддержка
Tongru’s claw machines come with a 1-year warranty and lifetime maintenance service. It responds to customer inquiries within 8 hours and provides solutions within 24 часы. In the event of a malfunction during use, professional and timely after-sales service is available to minimize customer losses.
В итоге, with high-quality products as the cornerstone, and relying on its large factory scale, extensive export volume, strong customization capability, and comprehensive service system, Tongru has rightfully become a leading enterprise in China’s claw machine industry. It brings high-quality claw machines to the world and delivers excellent claw machine products and services to global customers.
