One-stop Custom Claw Machine Manufacturer
Tongru, established in 2015, is a premier manufacturer and service provider specializing in prize machines, offering comprehensive one-stop services. With over 9 years of experience in manufacturing and servicing, Tongru ensures the reliability of its products, services, and solutions.
- Leader of customized claw machine services
- 8 years of ODM experience with renowned clients in the Japanese market
- OEM&ODM,Independent R&D capability
- All in one solutine for arcade & game store & FEC
- Free design surport
- Life time Maintenance
Custom Claw Machine Solutions for Your Business
Tongru provides hassle-free, one-stop custom claw machine solutions tailored to your themes. Our expertise spans a wide range of applications, including branded stores, arcades, and FECs.
Arcades & FECs & Stores
If you are planning to open an arcade store， Tongru provides a one-stop solution for you.
- Machine matching and selection
- Budget
- Success Case Sharing
- Customized machines (logo, stickers, lighting, language)
- Free CAD layout
- 3D Design
- Customization and procurement of supporting products(such as:bar counter,gifts)
- 1-year warranty and lifetime service
Become Tongru's Agents
Welcome to Join us and be an agent, delivering quality claw machines around the world. We already have agents in Japan.
- Customize a machine exclusively for you
- Free Design
- Customization appearance and in-depth R&D
- Regional protection
- Agent discount
- Machine setup and after-sales training
- Sample service
DR Claw IP Theme Store
Tongru offers custom solutions for DR Claw IP Theme Stores, bringing themed claw machine IPs to life and enhancing customer engagement.
- Free Use of Doctor Claw IP Image
- 3D Design of the Entire Gift Machine Store, With Selectable Colors
- Additional Customization Services Including Gift Cabinet and Shelving, Shopping Bags, Etc.
Excite Your Audience with Our Fantastic Claw Machines
Custom Claw Machine Sample for Trial
Our professional design and R&D teams at Tongru can bring most custom arcade claw machine ideas to life. We offer customized samples, allowing you to visually confirm the details of your claw machine customization and ensure the quality meets your standards.
- Customization includes but not limited to
- Language Settings
- Machine body (appearance, logo, lighting effect, etc.)
- Gameplay (claw types & sizes, players supported, etc.)
- Prizes and gifts selection / procurement
- …
Tongru's design process for your arcade claw machine business
1.Demand Communication
2.Design
3.Budget Quotation
4.3D Renderings
5.Machine Customized Production
What Services Do We Offer for Your Claw Machine Business
Design-Based Customization
Claw Machine Customization Includes Logo, Stickers, Lighting, And Language Options.
Comprehensive Design Services
We Offer Claw Machine Appearance, 2D Store Layout Plans, And 3D Effect for You.
Integrated R&D Support
Claw Machine Development Covers Appearance, Size, And Functionality Enhancements.
Prize Procurement Service
Choose from a variety of customization and procurement services, including gift shelving, prize exchange cabinets, and gifts sourcing.
Why Choose TongRu?
Rich Experience & High-Quality Products
Efficient Service:
- 1 Day For Appearce Design;
- 1 Day For 2D Layout Plan;
- 3 Day For 3D Design
High-Quality Claw Machines:
- Products Made with Durable, Certified Materials and Components.
- Strict quality control at every stage, following ISO9001 standards
- CE-Certified Products
- Parts Made from Ul-Certified Materials.
- 8 Years of Experience Serving the Japan Market,
- Over 1,600 Successful Service Cases.
Comprehensive Service
- 1-Year Warranty and Lifetime support.
- Respond to Any inquiry within 8 Hours.
- Welcome You to Visit Tong Ru’s showroom and Factory, where You’ll Receive a Warm
- Reception.
Maximizing Your Claw Machine Stores Revenue
Tongru offers customized solutions or assistance to match your brand’s vibe and space requirements. Our estimated turnaround time is around 3 months (varies by project).
Based on your needs, here’s what our claw machine store solutions typically include, along with a complimentary 3D design rendering:
Perfect Your Stores with Items Below
- Self-service coin exchange machines
- A variety of claw machines with different models and gameplay options
- Gift display & storage cabinets
- Venue management system
- Other features
Interested in Knowing More Details?
Successful Cases & Client Reviews from Around the World
Tongru Turns Your Space Into Revenue
About Tongru
Established in 2015, Guangzhou Tongru Electronic Technology Co., Ltd. is a prominent Chinese company and manufacturer specializing in claw machines. Tongru has served clients in Japan, the US, the EU, South America, and various other markets for more than a decade.
Our team is dedicated to designing, developing, and manufacturing top-tier claw machines, as well as providing custom claw machine solutions for clients worldwide.
Simple Steps to Cooperate with Tongru
01
Consultation
Depending on your specific needs, it may take one or more days for both parties to confirm the project requirements.
02
Free Design & Quotation
We offer free 2D/3D design services (within 1-5 days) to visualize your claw machine solution. A quotation will be provided once you confirm the details.
03
Manufacturing & QC
04
Delivery & After-sales Service
FAQs
1. Can claw machines be customized?
2. How can you identify the quality of a claw machine?
Compare the parameters of the main parts of a claw machine:
- Cabinet Material and Thickness: A high-quality claw machine typically uses a full-metal cabinet with a thickness of over 1.0mm.
- Glass Quality: High-quality claw machine glass is made of explosion-proof tempered glass, and ultra-clear glass products are of higher quality.
- Acrylic: The thickness and transparency of the acrylic.
- Mainboard: Check the quality of the IC and verify whether the mainboard supports development capabilities.
- Power Supply Box: The power rating and brand of the power supply box.
- Wiring: Ensure the wiring complies with UL certification and national standards.
- Light Strips: The lifespan, color temperature, and brand of the light beads.
Crane: The material and service life.
3. What is the design process for a claw machine?
- Inquire and confirm your project requirements.
- You provides the logo, preferred patterns, colors, and lighting.
- Tongru designs the claw machine’s appearance.
4. Do you need to install the machine upon receipt? How is it set up?
5. What is the lifespan of Tongru's claw machine?
Tongru’s claw machines are designed to last over 10 years.
6. Can the claw machines be developed?
7. How is the claw machine shipped, & how long does it take?
Tongru provides customers with freight options, including door-to-door or port delivery. It usually takes 40-45 days shipping to North America. Tongru will offer a free inquiry service for shipping costs and time according to your address.
8. What preparations are needed to open a claw machine/arcade store?
- Market research
- Store location selection
- Store decoration
- Purchase of claw machines and prizes
- Planning for opening and promotional activities
9. How many claw machines are needed to open a claw machine/arcade store?
The number of machines needed depends on the size of your claw machine store.
Typically, a 100㎡ store requires around 30 claw machines. Tongru will provide a free layout plan according to your store size, helping to accurately determine the required claw machine quantity. Additionally, Tongru offers a free quotation service.
10. How long will it take to make a profit from opening a claw machine store/arcade store?
11. What services and solutions does Tongru offer for opening a claw machine/arcade store?
- Provides customizable claw machines.
- Offers free store layout design.
- Provides 3D store design
- Offers customization and procurement of supporting products, such as counters and prizes.
- Provides store management systems.
- Considerable After-sales service.
12. What is the design process for a claw machine/arcade stroe?
- Inquire and confirm your project requirements.
- Provide a free 2D/3D layout design tailored to your store size.
- Quote after confirming all the details.
- Tongru provides a 3D rendering of your store.
- Begin the manufacturing process based on your specifications.
13. How long does the design process take in Tongru?
- 1 day for the appearance design of the claw machine.
- 1 day for the store layout design.
- 3 days for the 3D rendering of the store.
14. What after-sales services are provided by Tongru?
- The entire claw machine comes with a 1-year warranty. During the warranty period, Tongru will replace parts for free if they are not damaged by human error.
- After the warranty period, if the machine is damaged, Tongru will provide paid parts.
- If there is an error code on the machine, there are corresponding solutions for different error codes. Tongru responds to customer inquiries within 8 hours.
15. Can You become an agent?
Yes, except for the Japanese market, Tongru is looking for agents worldwide. Tongru offers:
- Deep customization and development.
- Regional protection for agents.
- Attractive agent prices.
- Training on machine use and after-sales service.
Get One-stop Solution for Your Claw Machine Business!
- Complete Claw Machine Store Design
- Claw Machines Customization
- Prize Cabinets & Fixtures Customization
- Venue Management System
- Prize Procurement Service
Contact Us
*We respect your confidentiality and all information are protected.
- +86 15018766189
- manager@tongruplay.com
- Room 301, Building 2, No. 120 Donghuan Road, Shiqiao Street, Panyu District, Guangzhou City, Guangdong Province, China.