Professional Claw Machine Manufacturing
As a professional claw machine manufacturer, Tongru boasts a 139,930-square-foot production base and an impressive monthly output of 5,000 units. This makes it one of the largest factories in China exporting claw machines.
Tongru strictly adheres to the ISO9001 quality management system, maintaining rigorous quality control throughout its operations, including supply chain management, processing and production, quality inspection, and shipment. This commitment to quality has established Tongru as a representative of high-quality claw machines in the Chinese market.
With a mature R&D team and significant factory scale, Tongru possesses exceptionally strong customization capabilities, allowing it to provide customers with in-depth, tailored services.
Complete
Supply Chain
International Certifications
Our products meet the highest international standards for safety, quality, and compliance in global markets.
CE
European Conformity marking for safety and health standards.
UL Certification
Global safety science marking for product safety and performance
ISO 9001
International quality management system certification
SGS Approved
Global mark for inspection, verification, testing, and certification services
RoHS Compliant
Restriction of Hazardous Substances directive compliance
Professional Claw Machine Manufacturing
Leading manufacturer with complete supply chain control, delivering premium quality claw machines to global markets with unmatched customization capabilities.
Complete
Supply Chain
Manufacturing Excellence at Scale
With expansive factories, cutting-edge equipment, and refined craftsmanship, Tongru delivers premium claw machines to clients worldwide.
Modern production facility with advanced manufacturing zones
High-volume production with consistent quality standards
Complete vertical integration from components to finished products
Global reach with focus on US and European markets
Complete Manufacturing Ecosystem
Our integrated facilities ensure quality control at every stage, from raw materials to finished products.
Hardware Workshop
Incoming Inspection
Assembly
QC Center
Streamlined Manufacturing Process
Our systematic approach ensures consistent quality and efficient delivery from concept to completion.
Trusted by Global Clients
Tongru offers R&D, design, and custom solutions for entertainment companies, brands, family entertainment centers, arcade stores, and claw machine outlets. We are also actively seeking agents worldwide.
Customized New Machine Series
For entertainment companies, brands, and agents, we customize unique new machine series that stand out in both gameplay and appearance. This ensures our machines are highly competitive in the market.
Theme Design Services
We offer comprehensive theme design for family entertainment centers, arcades, and claw machine stores. This includes customized logos, theme color coordination, personalized lighting, and attractive 3D store renderings to bring your vision to life.
High-Quality Claw Machines
Tongru's entire line of claw machines features all-metal chassis combined with ultra-clear glass and high-transparency acrylic. These machines boast a premium look and feel, and their UL certification signifies they meet the highest quality standards in the industry.
45min 3D Design
Free concept visualization within 45 minutes
1-3 Day Solution
Complete custom proposal delivered quickly
1-10 Unit MOQ
Flexible minimum order quantities
7-Day Delivery
Fast production and shipping cycles
Claw Machine Manufacturing Insights
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Why Choose Tongru?
Tongru offers one-stop solutions to meet your diverse needs. Whether you’re planning a new claw machine store, expanding your current family entertainment center or arcade, or you’re an agent seeking fresh business opportunities, Tongru is your reliable partner.
Frequently Asked Questions
Get answers to common questions about our manufacturing capabilities and services.
1. Can claw machines be customized?
2. How can you identify the quality of a claw machine?
Compare the parameters of the main parts of a claw machine:
- Cabinet Material and Thickness: A high-quality claw machine typically uses a full-metal cabinet with a thickness of over 1.0mm.
- Glass Quality: High-quality claw machine glass is made of explosion-proof tempered glass, and ultra-clear glass products are of higher quality.
- Acrylic: The thickness and transparency of the acrylic.
- Mainboard: Check the quality of the IC and verify whether the mainboard supports development capabilities.
- Power Supply Box: The power rating and brand of the power supply box.
- Wiring: Ensure the wiring complies with UL certification and national standards.
- Light Strips: The lifespan, color temperature, and brand of the light beads.
Crane: The material and service life.
3. What is the design process for a claw machine?
- Inquire and confirm your project requirements.
- You provides the logo, preferred patterns, colors, and lighting.
- Tongru designs the claw machine’s appearance.
4. Do you need to install the machine upon receipt? How is it set up?
5. What is the lifespan of Tongru's claw machine?
Tongru’s claw machines are designed to last over 10 years.
6. Can the claw machines be developed?
7. How is the claw machine shipped, & how long does it take?
Tongru provides customers with freight options, including door-to-door or port delivery. It usually takes 40-45 days shipping to North America. Tongru will offer a free inquiry service for shipping costs and time according to your address.
8. What preparations are needed to open a claw machine/arcade store?
- Market research
- Store location selection
- Store decoration
- Purchase of claw machines and prizes
- Planning for opening and promotional activities
9. How many claw machines are needed to open a claw machine/arcade store?
The number of machines needed depends on the size of your claw machine store.
Typically, a 100㎡ store requires around 30 claw machines. Tongru will provide a free layout plan according to your store size, helping to accurately determine the required claw machine quantity. Additionally, Tongru offers a free quotation service.
10. How long will it take to make a profit from opening a claw machine store/arcade store?
11. What services and solutions does Tongru offer for opening a claw machine/arcade store?
- Provides customizable claw machines.
- Offers free store layout design.
- Provides 3D store design
- Offers customization and procurement of supporting products, such as counters and prizes.
- Provides store management systems.
- Considerable After-sales service.
12. What is the design process for a claw machine/arcade stroe?
- Inquire and confirm your project requirements.
- Provide a free 2D/3D layout design tailored to your store size.
- Quote after confirming all the details.
- Tongru provides a 3D rendering of your store.
- Begin the manufacturing process based on your specifications.
13. How long does the design process take in Tongru?
- 1 day for the appearance design of the claw machine.
- 1 day for the store layout design.
- 3 days for the 3D rendering of the store.
14. What after-sales services are provided by Tongru?
- The entire claw machine comes with a 1-year warranty. During the warranty period, Tongru will replace parts for free if they are not damaged by human error.
- After the warranty period, if the machine is damaged, Tongru will provide paid parts.
- If there is an error code on the machine, there are corresponding solutions for different error codes. Tongru responds to customer inquiries within 8 hours.
15. Can You become an agent?
Yes, except for the Japanese market, Tongru is looking for agents worldwide. Tongru offers:
- Deep customization and development.
- Regional protection for agents.
- Attractive agent prices.
- Training on machine use and after-sales service.
Already Have A Project in Mind?
Let’s turn your ideas into reality! Contact us for a custom claw machine solution, or download our free guide to start your own claw machine business.
